Contact the Chester solar guide

There is one way in: the form further down this page. Tell us what it is about and, if it concerns a home, roughly where in Chester it is. Messages go to SEO-DONS LTD, which publishes the guide, and we answer by email.

Corrections are welcome. If a page has a figure, a date or a rule you believe has changed, name the page and, if you can, the source that shows the change. We check it against that source before editing the page.

What helps us answer well

• The part of Chester you are in, or the first half of your postcode.
• The kind of home: terrace, semi, detached, bungalow or flat.
• What you are trying to decide, in a sentence.
• For a correction: the page, the figure, and where you saw the newer one.

We answer by email. We do not phone back, visit or pass messages to firms.

Before you write: three places that may answer you faster

• Planning questions about a particular address. Cheshire West and Chester Council’s planning and conservation teams are the authority. Our planning checker tells you which question to ask them.
• Whether a building is listed. Historic England’s National Heritage List is searchable by address, and the answer decides everything else.
• Whether an installer is certified. The MCS directory and Companies House answer that in minutes; the installer checks page shows how.

If those do not settle it, write to us. Questions about a quote you have been given are the ones we find most useful to answer, because the details on a real quote show exactly where a decision turns.

Complaints

If you think something on the site misled you, say so in the message and mark it as a complaint. We look at the page, the sources behind it and what you were told, and reply with what we found and what we changed. If the complaint is about a firm you dealt with, its consumer code (such as RECC or HIES for MCS installers) is the body that can act on it, not us.

The company behind the site

Published by SEO-DONS LTD (company no. 16766013), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. The Companies House entry shows the company’s details.

We are a guide: we do not install or survey, we do not answer the phone, and we have no connection with Cheshire West and Chester Council or with any scheme it runs. For council services such as planning or the Warm Homes: Local Grant, contact the council or the scheme directly; our funding guide and planning guide link to the right pages.